Frequently Asked Questions (FAQs)
General Questions
At TutorRoll, we strive to ensure a positive learning experience for students. If you're not satisfied with a tutoring session, we encourage you to communicate directly with the tutor to address your concerns. If you are unable to resolve the issue, please contact our support team, and we will do our best to assist you and find a suitable resolution.
TutorRoll offers numerous advantages when it comes to finding your ideal teacher:
Extensive Selection of Qualified Tutors
TutorRoll provides a diverse and extensive database of qualified tutors. With a wide range of subjects and specialties, you have the opportunity to find a teacher who suits your specific needs and learning goals.
Advanced Search Filters
Our platform empowers students by offering advanced search filters. You can narrow down your search based on subject, grade level, teaching experience, location, availability, and other relevant criteria. These filters enable you to find tutors who align with your preferences and requirements.
Detailed Tutor Profiles
Tutors on TutorRoll have detailed profiles that showcase their qualifications, teaching experience, educational background, and areas of expertise. By reviewing these profiles, you can assess a tutor's suitability and make an informed decision about whom to contact.
Transparent Ratings and Reviews
TutorRoll incorporates a ratings and reviews system that allows students to provide feedback on their tutoring experience. These reviews provide valuable insights into a tutor's teaching style, effectiveness, and professionalism, helping you make an informed choice.
Direct Communication
TutorRoll facilitates direct communication between students and tutors. Once you identify a potential teacher, you can connect with them through our messaging system to discuss your specific learning requirements, expectations, and scheduling preferences.
Secure and User-Friendly Platform
TutorRoll prioritizes the security and privacy of its users. Our platform provides a safe and user-friendly environment for students to connect with tutors. We employ robust security measures to protect your personal information and ensure a seamless experience.
Continued Support
TutorRoll is committed to providing ongoing support throughout your learning journey. If you encounter any issues or have questions, our customer support team is available to assist you and address your concerns.
TutorRoll does not handle payment transactions directly. Once you have agreed upon the tutoring fee with a tutor, the payment details and method will be decided between you and the tutor. It can be through cash, online transfers, or any other mutually agreed-upon method. TutorRoll is not responsible for any payment disputes that may arise between students and tutors.
Signing up and creating a profile on TutorRoll is completely free for both students and tutors. However, once a tutoring session is scheduled and completed, tutors may charge a fee for their services. The rates vary based on factors like subject, expertise level, and session duration. For market rates, you can refer here for market rates.
We take the quality of our tutors seriously. Tutors on TutorRoll undergo a rigorous screening process to ensure they meet our standards. We verify their educational qualifications, teaching experience, and conduct background checks. Additionally, we encourage students to provide feedback and ratings after each tutoring session, which helps us maintain a high standard of tutoring excellence.
If you have any further questions, concerns, or need assistance with our platform, please don't hesitate to contact lisa@tutorroll.com
Yes, we take the privacy and security of your personal information seriously. We have implemented strict measures to protect your data from unauthorized access or disclosure. Please refer to our Privacy Policy for detailed information on how we handle and protect your personal information.
TutorRoll faciliate connections between private tutors and students. Parents and students can easily search from our database of tutors to select the tutor that best fits their needs. We do not play the middleman and collect commission from students or teachers. This is a platform for tutors, by tutors. We have transparent processes. We are building an ecosystem where you are your own agent.
Step 1: Choose your teacher
Browse through our diverse pool of experienced and passionate educators
Step 2: Connect and chat
Initiate a conversation with your selected teacher on WhatsApp. Ask questions, share learning goals, and get to know your teacher on a personal level.
Step 3: Start your journey
Arrange a convenient timing with your teacher and start learning. Whether it's a 1-1 session or a group class, enjoy the flexibility to learn at your own pace and convenience.
Teacher Questions
As a tutor on TutorRoll, you have the flexibility to teach a wide range of subjects from Pri school to JC level.
Yes, absolutely! Creating a tutor profile on TutorRoll is completely free. We believe in providing equal opportunities for tutors to showcase their expertise and connect with students without any upfront costs or fees. You can easily set up your profile, highlight your qualifications and teaching experience, and start attracting students who are seeking your expertise. In the future, we may collect a small fee for new tutors joining the platform. It will be free while in BETA.
At TutorRoll, we do not collect money on behalf of tutors. Instead, tutors are responsible for settling their own billing with their students.
Here's how you can handle the payment process:
Discuss payment terms
Clearly communicate your payment terms to your students before starting the tutoring sessions. This includes specifying your hourly rate or session fee and the preferred payment method you accept.
Collect payment directly
At the end of each month/session, collect the payment directly from your students according to the agreed-upon payment terms. Provide them with receipts or any necessary documentation to acknowledge the payment.
Track and document payments
Keep a record of the payments you receive from your students. Maintain a payment log that includes the date, student name, amount, and payment status. This helps you track your earnings and maintain accurate financial records.
Follow up on late payments
If a student fails to make the payment on time, send them a friendly reminder to settle the outstanding amount. Open communication can help resolve any payment issues promptly and maintain a positive tutoring relationship.
Ensure professionalism
Handle all payment-related interactions with professionalism and courtesy. Respond to payment inquiries promptly, provide receipts as requested, and address any concerns or questions your students may have regarding the payment process. By taking responsibility for your own billing process, you have control over your earnings and can maintain a direct relationship with your students.
Here are the typical criteria we consider when reviewing tutor applications:
Subject Proficiency
Tutors should possess a strong command of the subject they wish to teach. Demonstrating in-depth knowledge, expertise, and a solid educational background in the subject area is essential.
Qualifications and Experience
We value tutors who have relevant qualifications and experience in their respective fields. This may include academic degrees, certifications, teaching credentials, or professional experience that demonstrates expertise in the subject matter.
Teaching Skills
Tutors should have effective teaching skills and the ability to communicate complex concepts in a clear and understandable manner. Previous teaching experience, tutoring experience, or a passion for education is highly valued.
Professionalism and Reliability
We expect tutors to maintain a high level of professionalism, including punctuality, responsiveness, and a commitment to meeting students' educational needs. Reliability and dedication to delivering quality tutoring sessions are crucial.
Background Checks
Tutors may be subject to background checks to ensure the safety and security of our users, especially when working with minors. This may include verifying identity, criminal record checks, and any other relevant background screenings. Please note that the specific approval criteria may vary depending on regulations and specific subjects or disciplines.
TutorRoll aims to ensure that tutors meet our quality standards and provide an exceptional learning experience for students. If you believe you meet the above criteria and are passionate about making a positive impact through tutoring, we encourage you to apply to become a tutor on TutorRoll.
If you're interested in becoming a tutor on TutorRoll, click on the "Join as aTutor" button on our homepage and follow the instructions to create a tutor profile. You will need to provide information about your qualifications, areas of expertise, and availability. Once your profile is complete and approved, you can start receiving tutor requests from students.
Teaching on TutorRoll offers several advantages for tutors:
Direct Connections
TutorRoll enables you to connect directly with students, cutting out the middleman. This allows you to establish personal connections, understand students' unique needs, and build lasting relationships.
Retain Your Earnings
Unlike platforms that charge hefty commission fees, TutorRoll allows you to keep 100% of your hard-earned income. You have the freedom to set your own rates, determine your availability, and maximize your earnings.
Showcase Your Expertise
TutorRoll provides you with a platform to shine. Craft a captivating tutor profile, highlight your qualifications and teaching specialties, and stand out from the crowd. Gain visibility, attract a diverse range of students, and unlock exciting tutoring opportunities.